The management of all hosting-related aspects is done using a tool referred to as ‘Control Panel’. There are numerous brand names which provide more or less functions, but generally speaking, they all enable you to manage site files, to set up e-mail addresses and databases, to look at account usage statistics or what amount of traffic your website visitors have generated. You can perform these actions via buttons and menus, and you'll feel like you’re managing your own laptop or computer. The billing part is usually managed via a separate system, which can include domain name registrations as well - if the company offers this type of services. In some cases, trouble tickets may be opened viaexactly the same system, while in others, this could be executed using a different support interface, so you might end up employing three user interfaces with a single web hosting account.