Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
If you obtain your own server, you shall have more freedom on what you'll be able to install and run compared to a shared hosting account. With a shared service, you have access simply to your own account, so you are not able to install server-side software. Although this is not an issue for the majority of script-driven applications, there are some which have certain requirements and need particular software to be present on the web server either for some additional functionality or for them to work at all. If you have experience, you won't have any troubles to run the machine, but if you don't, you may simply not have the capabilities to handle everything and use the script apps you want. If this is the case, you could use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and assist you with any issues that you might encounter.
Installation and Troubleshooting in VPS Servers
The upgrade includes an hour of custom work on your hosting server, so in case you acquire any of our VPS servers
packages, you could benefit from this service and have our admins carry out a variety of tasks which you can not perform yourself or you just have no time. They could install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any program that does not function properly for some reason. You can add the upgrade to your package as often as you wish depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your hosting server too, but in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You'll be able to take full advantage of our service at any moment in case you have a dedicated server
from our company and you'll be able to include it in your plan with only a couple of mouse clicks. If you need some custom work on the server straight away, for instance, you can obtain the upgrade along with the plan during the signup process, or you can obtain it through your billing area if you need help at some point later on. The Installation & You with any task which you cannot do on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you'll be able to focus on building your Internet sites without spending time on hosting server maintenance or software issues since our skilled staff shall handle these things for you. You could add the upgrade as many times as you need it and if some time remains, it'll be listed within your billing CP, so you can use it whenever you need it again.